LJ Engineering and Manufacturing (“LJ”) is an ISO 9001-2000 registered and Green Business certified full-service machine shop located in Santa Clara, California.  

LJ distinguishes itself from our competitors by recognizing and understanding we are not simply a manufacturer of "parts", rather we are a customer service organization.  LJ also understands that providing our Customers with quality parts, on time, are absolute requirements and only represent the beginning of a successful business relationship.  To this end, LJ has implemented "Business Objects', an SAP company,  "Web Intelligence XI"  Business Intelligence software package (570kb pdf)).  The software works with LJ's current MRP system and allows LJ to create and monitor in real time, numerous Key Performance Indicators ("KPIs").  A sampling of the KPIs readily available for Customer review,  include: 

• Quality Acceptance Rate (99.998% for the year);
  • PPM analysis for all active part numbers
  • Pareto Charts for any category required by the end user
• On Time Delivery Information (98% for the year);
• Capacity/Shop Load Analysis;
• Material and Process traceability for all customer orders;
• SPC Control Charts;
• Vendor Performance Monitoring